We’ve designed processes, procedures, and software to work more efficiently, conduct deeper analysis, produce certainty and consistency, and improve litigated results. Smith Freed Eberhard’s mission is to change the way defense firms do business. We know that our clients’ needs have changed over the years and that many traditional defense firm models are outdated. As a firm that looks to build deep partnerships with its clients for decades to come, we have transformed and invested in innovative processes, technology, and people. While change is difficult, we have been able to develop defense strategies which lower overall cost and improve communication, predictability, and ultimate outcome.
We have spent the last 30+ years perfecting the art and business of defense litigation. Our belief in solving problems is the driving force for our numerous technology, training, trial, and legal analytic enhancements. Successful litigation results come from a blend of both art and science. This combination gives our firm an advantage in each and every case we defend for our clients. Our approach:
Smith Freed Eberhard’s account management platform gives our firm the discipline of tracking and managing insurance carrier legal Key Performance Indicators. The primary KPIs that we manage and evaluate are:
Smith Freed Eberhard actively reviews and acquires technology that makes us better lawyers and a more desirable firm to partner with. We have invested heavily in our infrastructure and cyber security to ensure our clients are protected, litigation costs are reduced, and results are optimized.
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